Shipping policy

Thank you for shopping with us.
Order Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders are not shipped or delivered on Sundays or public holidays.
Shipping Time
Once your order is shipped, the estimated delivery time is 3–7 business days depending on your location in India.
Shipping Charges
Shipping charges will be calculated and displayed at checkout before completing the purchase. Occasionally, we may offer free shipping on selected products or promotional offers.
Order Tracking
Once your order is shipped, you will receive a tracking number via SMS, WhatsApp, or email so you can track your order easily.
Delivery Delays
Delivery may sometimes be delayed due to unforeseen circumstances such as weather condi…

Frequently Asked Questions

Everything you need to know about our jewellery

Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery across India for your convenience. Simply select COD at checkout and pay when your jewellery arrives at your doorstep.

How long does delivery take?

We deliver within 5-7 business days across India. For international orders, delivery typically takes 10-15 business days. You'll receive tracking details once your order is dispatched.

What is your return policy?

We offer a 7-day return policy on all unworn jewellery with original tags and packaging. If you're not completely satisfied, simply contact our support team to initiate a return.

Are your jewellery pieces made with genuine materials?

Absolutely. All our pieces are crafted with premium materials including sterling silver, gold plating, and genuine gemstones. Each piece comes with a certificate of authenticity.

Is your jewellery safe for sensitive skin?

Yes, our jewellery is hypoallergenic and nickel-free, making it safe for sensitive skin. We use only skin-friendly materials that are gentle and comfortable for everyday wear.

How do I care for my jewellery?

Store your jewellery in a dry place away from moisture. Clean gently with a soft cloth after each wear. Avoid contact with perfumes, lotions, and harsh chemicals to maintain its shine.

How can I contact customer support?

Our dedicated support team is available via email, phone, and WhatsApp. We typically respond within 24 hours and are here to assist with any questions or concerns.

Do you offer gift wrapping?

Yes, we offer complimentary luxury gift wrapping with every order. Each piece arrives in an elegant box, perfect for gifting to someone special or treating yourself.

Can I customize or personalize jewellery?

Yes, we offer customization services for select pieces. Contact our team with your requirements, and we'll create a bespoke design tailored to your preferences.

Do you ship internationally?

Yes, we ship worldwide. International shipping rates and delivery times vary by location. All customs duties and taxes are the responsibility of the buyer.